Our Newsletter


Terms & Conditions

These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.


1.0 WEBSITE ACCESS
2.0 PRODUCTS & PRICING
2.31 PAYMENT SECURITY
2.32 PLACING YOUR ORDER WITH US
3.0 DISCLAIMER
4.0 Reviews, comments, communications and other content
5.0 Health and Safety
6.0 Privacy and Security
7.0 EXCLUSION OF LIABILITY

 
1.0 WEBSITE ACCESS
 
1.1 It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website will only be accessible if you have registered.
 
Use of website:
 
1.2 This website may be used for your own private purposes and in accordance with these terms and conditions.
 
1.3 You may print and download material from this website provided that you do not modify or reproduce any content without our prior written consent.
 
Website uptime:
 
1.4 All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.
 
1.5 Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.
 
Visitor provided material:
 
1.6 Any material that a visitor to this website sends or posts to this website shall be considered non-proprietary and non confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy.
 
1.7 When using this website you shall not post or send to or from this website any material:
 
(a) for which you have not obtained all necessary consents;
 
(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;
 
(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.
 
1.8 We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 1.7.
 
Links to and from other websites:
 
1.9 Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website you do so at your own risk.
 
1.10 Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:
 
(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;
 
(b) you do not misrepresent your relationship with this website; and
 
(c) the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.
 
(d) the website from which you link to this website does not contain any copyrighted material, images or content that is contained on this website.  You may only link to this website and not infringe on our copyrighted material unless this has been agreed to us in writing.
 
1.11 By linking to this website in breach of clause 1.10 you shall indemnify us for any loss or damage suffered to this website as a result of such linking.
 
2.0 PRODUCTS, PRICING AND DELIVERY
 
The information below is available to help you place your order with confidence.
 
The price of the goods shall be the quoted price shown on the website. All retail prices include VAT at the current rate of 20%. E & OE apply.
 
2.1 Web Pricing:
 
Our website may from time to time undergo general maintenance.  Prices shown on the website are an indication of the RRP prices however some may be incorrect during the maintenance period. These prices are by no means the definitive RRP prices and Impectron Ltd. and its subsidiaries reserves the right to sell it's products at these web prices.
 
2.12 Discounts and offers:
 
From time to time we may give special offers on our products and/or include free delivery.  We also may give you voucher codes to use on our website through mailings or social media.   Please note that generally offer codes may not be used in conjunction with any other offer codes unless explicitly expressed and/or allowed. We also reserve the right not to sell and send out any orders if we believe there has been misuse with our codes and/or for fraudulent purposes. We reserve the right to withdraw our offers and/or voucher codes at any time.
 
2.2 Products:
 
We operate a policy of continual monitoring of our products and the list of products which may change from time to time. Colours, designs sizes and general specifications may change from time to time and may also vary on some product lines. 

Products remain the property of Impectron Ltd. until fully paid for.  Some products may need professional fitting.  
 
Whilst every effort is made to ensure that all products featured are in constant supply, we apologise if any item is occasionally out of stock due to customer demand and we will endeavour to get them back in stock for you as quickly as possible.  We do not guarantee that all items shown on the website are in stock and are available and ready for dispatch. Display of an item on the website is not an indication that the item is in stock.


Colour and size variations

As all of our high quality sheepskin products and fleeces are 100% natural there may be colour variations from one item to the next.  This is usually due to the shade levels of the natural raw wool colour before it is dyed. There may also be a variation in size as all the sheepskins are hand trimmed and not every skin is the same shape or size.   If you need to order more than one of the same type of item we will endeavour to match colours and sizes as best we can for you. 

Colours on our website may also differ slightly to the actual colours of the products you receive.  We can assure you that you will only receive the highest quality products from Aussiefleece.co.uk.  If you are in any way dissatisfied with any of our products that you have purchased from us then please do not hesitate to contact us.  If you are very satisfied (and we are sure you will be!) please do not hesitate to also let us know, either by email or by phone.

 
2.3 ORDERING FROM OUR WEBSITE
 
2.31 Payment Security:
 
Aussie Fleece ensures a safe and secure shopping experience to all our customers.  Our number one priority is to gain our customers' trust and satisfaction when ordering from our website.   You can have peace of mind that all payment transactions are made in a secure way.  When checking out you will be redirected to the PayPal payment gateway where you can choose to pay by credit/debit card or with your PayPal account.  PayPal will never share your financial information with us and we will never see your personal payment card details.

  • We assure 100% buyer protection.
  • Safe and secure payment through our PayPal partner.
  • Genuine and good quality products.
  • On time and safe delivery of the products.

Because of the nature of some of the products we are selling, we can assure the confidentiality and privacy of all our customers' personal details and information.
 
2.32 Order Confirmation:
 
Once you place your order via our website, you will receive an email confirming details of your order. If you want a product that is not in stock, we will endeavour to contact you as soon as possible (except on weekends and bank/public holidays) to notify you that the item is out of stock.  You are then given the opportunity to place the product on back order or we will refund your payment in full. *Please note it may say that you are being transferred back to Impectron Ltd. who are our parent company
 
We will always validate your credit/debit card or PayPal payment before accepting your order and your card or PayPal account will be charged upon dispatch of the goods. Should we encounter any problems processing your payment we will send you an email if you have provided us with an email address or telephone you.  If your card or PayPal payment has been declined we will try and contact you as soon as possible to rectify the matter however we may not always be able to do this.
 
Every effort is made by ourselves to ensure the security of online card or PayPal payments and we follow relevant industry guidelines.
 
2.33 Postage and packing:
 
All postage prices are detailed on the checkout page.  We are happy to accept customers from the UK, Europe and Worldwide.  Unfortunately we are unable to send some of our products to Europe or Worldwide.   This is due to the weight of the product and certain carriers not allowing the transporting of liquids abroad.   Please note that we may have to refuse an order if we feel that we cannot fulfil delivery to you due to circumstances beyond our control. 
 
Delivery costs are automatically calculated at the checkout point.  For the UK they will vary depending on the postal code where the goods are being sent to ie. offshore islands eg. Isle of Man, Jersey, Guernsey, and Scottish Highlands & surrounding regions. 
 
If goods are returned for refund if you change your mind or you order the wrong product, the cost of the postage will be deducted from the refund.
 
2.34 Delivery:
 
If the items are in stock we aim to dispatch your order within 48 hours, orders are sent by courier and for UK addresses, your order should be received within 7 working days. European and Worldwide delivery times can vary as are sent with International Signed For to ensure safe delivery. * Please note that we do not ship to USA at present.
 
We have large warehouse space and generally ensure that all popular standard products are always in stock however on the rare occasion that the items are not in stock we will inform you of the expected delivery date.
 
If you are in the UK and your order does not turn up within 7 days, please let us know.   On the rare occasion orders may be delayed which are out of our control.  Please note that during busy seasonal periods your order may take a little longer to arrive.  We suggest during these times such as Easter and Christmas for example, you place your order a week or so earlier to avoid disappointment. 
 
Aussie Fleece unfortunately have no control over the goods once they are shipped and we cannot guarantee that your order will arrive within the time specified by your chosen method of shipment.
 
We may dispatch your order in a number of separate consignments and you will not be charged for this unless it is a separate order that you have placed with us and we have already despatched the goods from the first order.
 
2.35 Order Cancellation:
 
Orders may be cancelled up to 28 days after delivery. The product must be returned to us unused along with a short note giving details of your name, address and the reason for cancellation (this will provide us with important feedback).
 
Postage costs of returning the goods are your responsibility unless it is our error that has caused you to return the goods. Once your returned product has been received in good condition, we will refund you using the same method which you originally used to pay us. We reserve the right to not make refunds if products are returned damaged or used.
 
2.36 Refund Policy:
 
In line with the Consumer Protection (Distance Selling) Regulations we offer a cooling off period of 14 days. During these 14 days from the date the order is sent out you are entitled to examine the product/s like you would in a shop.  If you then change your mind about the purchase of the product/s you will get a full refund within 30 days once we have received the items back.    It is not in our policy to refund you the postage you have paid to send the items back to us unless the items were damaged when you received them or we sent you the incorrect item.  
 
2.37 Claims:
 
Please notify us immediately if goods are delivered short, incorrect or damaged so that we are able to correct matters. Please also retain all original outer packaging especially on incorrect goods so that we are able to re-sell.
 
2.4 VAT Exemption:
 
Unforutnately our fleeces are not vat exempt.
 
2.5 Copyright:
 
All images, design and content, logos, videos and pdfs within this website are fully copyrighted under international copyright laws and may not be used without the express written permission of Impectron Ltd. or its subsidiaries.  Aussie Fleece & Home Products may not be used without the express permission in writing from Impectron Ltd.
 
2.6 E&OE:
 
Product images, descriptions and prices may be subject to change depending on new releases or improvements by the manufacturers.  Delivery costs may vary depending on regions and we may have to increase the delivery charges if we feel that we are unable to fulfil your order using our standard delivery costs.
 
3.0 DISCLAIMER:
 
3.1 Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date.
 
3.2 All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.
 

4.0  Reviews, comments, communications and other content

Users of this website may post reviews, comments and other content; send communications; and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any content. AussieFleece.co.uk reserves the right (but not the obligation) to remove or edit any content.

If you do post content or submit material, and unless we indicate otherwise, you

  • (a) grant AussieFleece.co.uk and its affiliates a non-exclusive, royalty-free and fully sublicensable rights to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media; and
  • (b) AussieFleece.co.uk and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose.

You agree that the rights you grant above are irrevocable during the entire period of protection of your intellectual property rights associated with such content and material. You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content. You agree to perform all further acts necessary to perfect any of the above rights granted by you to AussieFleece.co.uk, including the execution of deeds and documents, at the request of Aussiefleece.co.uk.

You represent and warrant that you own or otherwise control all of the rights to the content that you post; that, as at the date that the content or material is submitted to AussieFleece.co.uk: (i) the content and material is accurate; (ii) use of the content and material you supply does not breach any applicable AussieFleece.co.uk policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify Aussiefleece.co.uk and its affiliates for all claims brought by a third party against AussieFleece.co.uk or its affiliates arising out of or in connection with a breach of any of these warranties.

 

5.0 Health and Safety

Lambskin baby fleeces and pram liners are extremely safe to use however we advise all parents to supervise their babies/infants under the age of 24 months at all times when lying or sitting on one of our lambskin fleeces.   Note: We recommend that babies under the age of 12 months are put on their backs on the fleeces.  If sleeping on them we recommend covering the fleeces with a sheet.  Older infants can lie directly on the fleeces.  AussieFleece.co.uk will not be held responsible for any negligent use or misuse of products purchased from our website.  If you have any queries whatsoever please call us on 0844 272 8888 or write to us at sales (at) aussiefleece.co.uk

 

6.0 Privacy and Security

Aussiefleece.co.uk does not pass or sell customers details onto any third party.  We may use your postal address or email address to send you our brochure or details of special offers available from us or from other Impectron Ltd. companies from time to time. If you do not wish to receive our mailings, please specify this when ordering or on our order form.

 

7.0 EXCLUSION OF LIABILITY:
 
7.1 We do not accept liability for any loss or damage that you suffer as a result of using this website.
 
7.2 Nothing in these terms and conditions shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.
 
 
Law and jurisdiction
 
These terms and conditions are governed by English law. Any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of England and Wales.
 

Copyright 2015

Please note that any distribution, copying or use of AussieFleece.co.uk apart from personal use is strictly prohibited.  All images on this website are copyrighted Aussie Fleece and Home Products Ltd. and may only be used strictly with the permission of the company.  Any views or opinions presented on this website are solely those of the author and do not necessarily represent those of Aussie Fleece and Home Products Ltd.  


Aussie Fleece and Home Products Ltd. has a registered office at 930 High Road, London, N12 9RT, England.
Email us:  sales (at) aussiefleece.co.uk  or  Telephone us:  0844 272 8888. (lo-call)